Business Administration/Service Management
- DegreeBachelor of Arts (B.A.)
- Type of studyCooperative
- Standard period of study6 semesters (with internship)
- Commencement of studiesWinter semester (1 Oct)
- Credits (ECTS)210
- Language of instructionGerman / English
- Department / Central InstituteDepartment of Cooperative Studies
A career in the services industry, one of the largest sectors of the European economy, guarantees excellent professional prospects. In Berlin, services make up almost a third of economic activity. The cooperative studies Bachelor’s degree programme Business Administration/Services Management provides a sought-after qualification for employment in an internationally growing field.
Following a balanced approach integrating both theory and practice, students are prepared to assume a demanding management role in a service company. The thorough grounding in Business Administration, practical skills (in Finance and Accounting, HR and Organization, Marketing and Quality and if required, Health Management) and the range of design, service manage- ment and evaluation skills taught by this programme equips its graduates for senior specialist and management positions in an international context. The teaching of selected aspects of the course in English, extra language teaching and the opportunity to study abroad provide the best-possible preparation for the requirements of the global economy.
The Bachelor’s degree programme Business Administration/Service Man- agement prepares its students for a range of tasks in the international service industry. Graduates often work in Marketing and Sales, Controlling, Account- ing, HR, Project Management and Service Operations Management. Those of our graduates seeking to work in the manufacturing sector are well qualified for a material role in support services. The elective »Health Management« opens doors to a management position in the healthcare sector.
Whilst the foundation stage of this programme provides a solid training in the principles and methodology of the service sector, the specialist stage (the fifth and sixth semesters) prepares students for the specific demands of their future employment. Depending on demand, students can also select specific electives tailored to their later career path. The elective »Health Management« prepares students for the specific demands of a role in the healthcare sector.
Study and internships abroad can be completed in the fifth theory semester and during the practical phases.
The programme syllabus seeks to provide students with the specialist skills required for a career in a service company. After studying the classic fields of Business Administration (Business Administration, Project Management, Economics, Law, Statistics etc.) they develop an understanding of specific topics in typical service provision industries which enables them to classify, evaluate and design company activities.
The service-specific modules include:
- The Principle of the Service Sector
- Service Marketing
- Service Design
- Service Operations
- Project Management
- Digitization and eServices
The specialist stage permits a number of course of specialization choices (two of four)
- Services Marketing and Quality Management I & II
- Financing and Invoicing I & II
- Human Resources and Organization Management I & II
- Health Management I & II
Electives permit further specialization, which deal with issues such as Digital Business and e-services; Consulting; International Management/ Business Simulation; or Ethics in Industry and Society.
The range of methods and social skills taught within the degree pro- gramme enable students to develop goal-oriented Management skills, Social and Communication skills.
Selected modules are taught in English, preparing students for the demands of a global economy
- University entrance qualification or an entrance qualification for a University of Applied Sciences
- Study agreement with a partner company
- English language skills: TOEFL iBT (71 pts), TOEFL ITP (500 pts) or ELSA (325 pts)
The application is to be submitted to the partner company.
Fees and grants
- Tuition fees
ca. € 300 per semester (incl. local transport semester ticket)
Department of Cooperative Studies
Prof. Dr. Silke Bustamante
Professur für Allgemeine Betriebswirtschaftslehre (insbesondere Unternehmensführung)
Guidance for prospective students
Department of Cooperative Studies
Personal counselling for dual study programmes
Office hours (without advance notice)
Thu 15.00 -17.00
Study counselling by telephone
Thu 14.00 -15.00