Business Administration/International Service Management

  • Degree
    Bachelor of Arts (B.A.)
  • Type of study
  • Standard period of study
    6 semester (incl. internship)
  • Commencement of studies
    Winter semester (1 Oct)
  • Credits (ECTS)
  • Language of instruction
  • Department / Central Institute
    Department of Cooperative Studies

Degree programme

The “International Service Management” course programme, taught entirely in English, provides students with specific training for an international career in the services industry. In addition to the traditional content of a degree in Business Administration, there is also a primary focus on acquiring international and intercultural skills. Thanks to the cooperative nature of the degree programme, students are prepared in a practical manner, right from the very first semester, for an exciting challenge in the ever-growing services sector.
By acquiring basic knowledge of business administration, an understanding of specific factual links and industry-based know-how (Finance & Accounting, Personnel & Organisation, Marketing & Quality), along with the ability to shape, manage and assess service processes, students will be ideally equipped to undertake high-level specialist and managerial tasks within an international environment.

Professional field

As experts in international service management, graduates will benefit from excellent opportunities to join international businesses and organisations. These possible employment areas include Marketing and Sales, Controlling/Accounting and Human Resources, as well as roles in project and service operations management. It is possible that individuals will be employed in managerial roles in the supporting or independent Service divisions of manufacturing companies.

Degree structure

The International Service Management Bachelor´s degree programme is integrated into the International Programme, linking the traditional modules of a degree in Business Administration with international, sectoral and intercultural content. Part One involves conveying basic business and service-specific knowledge with an international reference. The in-depth section of the course prepares you for future employment in an international environment and provides you with the opportunity to choose professional field-related areas of specialisation, such as in the areas of Marketing & Quality Management, Accounting, Personnel & Organisation or International Management.

Part One of the International Service Management degree programme involves conveying basic business and service-specific knowledge in the following areas, for example:

  • Fundamentals of International Business
  • HR Management & Organization
  • Financial Accounting; cost and performance accounting
  • Commercial and tax balance sheets/taxation
  • Economics
  • Business law  
  • Mathematics &  Statistics
  • Digitization in companies

Additional study content with a service-specific and international focus:

  • Fundamentals of Service Management
  • Project Management
  • Service Design
  • Service Operations
  • Foreign Expansion Modes
  • Market Development and Marketing in Selected International Destinations
  • Managing the Multinational Company
  • Recent Case Studies in International Management
  • General higher education entrance qualification or advanced technical college (Fachhochschule) certificate
  • An alternative subject-related entrance qualification according to Section 11 BerlHG
  • Contract for cooperative training within the framework of Cooperative Studies at HWR Berlin with a partner company of the relevant degree programme
  • Verified English skills at Level B 2 of the Common European Framework of Reference

Applications by prospective Cooperative Studies students are not submitted to the HWR Berlin, but are instead sent directly to the Cooperative Partners using the Partner database on our website as the basis. These partners select prospective cooperative students from the applicants and draw up study contracts with them.
Make sure you submit your application in a timely manner; the selection procedure for cooperative students is undertaken by many companies more than a year prior to the commencement of studies.
Prospective Cooperative Studies students may also propose a new company that is prepared to allow the applicant to undertake Cooperative Studies. In this case, the company contacts the Division Director of the relevant study programme directly. Through discussion it is clarified whether the company is suitable candidate for a cooperation agreement. If this is successful, it is then determined whether there are free places for the interested company.
The cooperation partners for this degree programme are illustrated at the bottom of this page.

Fees and grants

  • Tuition fees


  • Semesterfee

    ca. € 300 per semester (incl. local transport semester ticket)

Division Director

Department of Cooperative Studies
Prof. Dr. Silke Bustamante
Professur für Allgemeine Betriebswirtschaftslehre (insbesondere Unternehmensführung)

Guidance for prospective students

Department of Cooperative Studies
Personal counselling for dual study programmes

Office hours (without advance notice)
Thu 15.00 -17.00

Study counselling by telephone
Thu 14.00 -15.00

Partner companies

Name of the cooperation partner
Free places
Type of cooperation
Department of Cooperative Studies